Privacy Policy
VINASOURCES.COM

1. Purpose and scope of collection

Data collected on VINASOURCES.COM mainly includes: email, phone number, username, login password, and the member's address. This information is required when members register so that VINASOURCES.COM can contact and verify registrations and safeguard consumers' interests. Members are responsible for keeping their account name, password and email secure, for all activity under their account, and for promptly notifying the platform of any unauthorized use or security breach.

2. Scope of information use

VINASOURCES.COM uses the information members provide to:

• Provide services to members;
• Send notifications about information exchanges between the member and the platform;
• Prevent destruction of members' accounts or impersonation of members;
• Contact and resolve matters with members in special cases.

Personal information is not used beyond confirmation and contact relating to transactions. Where required by law, the platform cooperates with judicial authorities (procuracy, courts, investigating police). Otherwise, no one may infringe upon members' personal information.

3. Information storage period

Members' personal data is stored until a deletion request is made or the member logs in and deletes it. In all other cases it is kept secure on VINASOURCES.COM servers.

4. Access and editing of personal data

Members may check, update, edit or delete their personal information by logging into their account, or by asking VINASOURCES.COM to do so. VINASOURCES.COM will verify the request and guide the member to restore or delete their data.

5. Commitment to protecting customer information

• Personal information is protected in accordance with this policy; collection and use require the member's consent except where the law provides otherwise.
• The platform does not transfer, supply or disclose members' personal information to any third party without consent.
• If the server is attacked and data is lost, VINASOURCES.COM will report to the authorities and notify affected members.
• All online transaction information is kept secure in VINASOURCES.COM's Tier-1 secure data center.

6. Receiving and resolving complaints about personal data

Members may submit complaints about disclosure of their personal information to a third party to the platform administration, by mail or email. The company applies technical and professional measures to verify the matter. Processing time is 15 days.